Hailee’s Craft is an online artwork shop. By visiting this website, placing an order, or requesting a commission, you agree to these Terms & Legal notices. If you are under 18, a parent or guardian should review these terms with you.
Your privacy is important. This site only collects and stores the information needed to process your orders or respond to your messages, such as:
This information is used only to:
Your information is not sold or rented to other companies. It may be shared only when necessary to complete your order (for example, with a payment processor or shipping company), or when required by law.
This website uses only essential cookies needed for it to work correctly. Specifically:
No analytics cookies, advertising cookies, or other tracking cookies are intentionally used. If you prefer, you may block cookies in your browser settings, but some parts of the site may not function properly.
All items are original artwork and may be one-of-a-kind. Prices and availability can change at any time without notice, but changes will not affect orders that have already been placed.
If online payment is used, payment may be processed securely by a third-party payment processor. Hailee’s Craft does not receive or store your full payment card details.
Because every piece is created by the artist, shipping and completion times may vary. Any estimated dates given are good faith estimates only and are not guaranteed. If there is a delay or a problem with your order, we will try to contact you using the email or other contact information you provided.
All sales are final. Because each item is original artwork created by hand, no returns or refunds are offered unless there is a clear error on our part (for example, the wrong item was sent).
If your order arrives damaged or incorrect, please contact us as soon as possible with photos and your order details. We will review the situation and may, at our sole discretion, offer a replacement or another solution.
Commissioned pieces are created based on your request, but the final artistic choices (such as style, interpretation, and small details) are up to the artist. Because of this, all commission sales are also final and non-refundable.
We may share images of completed commissions in portfolios, on this website, or on social media, but we will avoid sharing your full name or personal contact information without your permission.
All artwork, images, and designs shown on this site are created by Hailee (unless clearly stated otherwise) and are protected by copyright and other intellectual property laws.
When you purchase a piece of artwork, you own the physical item, but you do not receive the right to reproduce, resell digital copies, or use the art for commercial purposes (such as on merchandise) unless you receive written permission.
If you are a child or teen, please talk with your parent or guardian before placing any orders or sharing personal information online. Parents and guardians are responsible for supervising their children’s use of the site.
These terms may be updated from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the site after any changes means you accept the updated terms. The current "last updated" date is December 8, 2025.
If you have questions about these terms, privacy, cookies, or an order, please contact us using the details on the Contact page.